dicebet Terms and Conditions
This document sets out the terms governing use of all services on the dicebet platform. Please read each clause carefully before creating an account or using any service on the site.
Introduction and Definitions
1.1 Introduction
These Terms and Conditions ("Terms") form a legal agreement between the dicebet platform ("Site", "Platform", or "Service") and its users ("Member", "you"). dicebet is an online casino and sports betting platform that provides services in Bengali and English for users in Bangladesh.
1.2 Applicability
By accessing the site, registering an account, making a deposit, placing a bet, or using any service, you are deemed to have fully accepted these Terms. Our Privacy Policy and responsible gaming guidelines also apply alongside these Terms.
1.3 Key Definitions
- Account: A registered individual user profile on dicebet.
- Bonus: A promotional benefit granted by dicebet, subject to specific wagering conditions.
- Wagering Requirement: The condition specifying how many times bonus funds must be wagered before withdrawal.
- Net Loss: Total losses minus total winnings over a given period.
Account Registration and Eligibility
2.1 Age Requirement
You must be at least 21 years old to open an account on dicebet. Age will be verified based on the information provided at registration. Registration by minors is strictly prohibited, and any such account will be closed immediately.
2.2 Registration Process
To create a valid account, you must provide the following information accurately:
- Full name and date of birth
- Active mobile number and email address
- A strong password
If the information provided is found to be false or misleading, dicebet reserves the right to suspend or permanently close the account.
2.3 Multiple Accounts Prohibited
Each person may open only one account. Attempts to open multiple accounts will be detected by the system, and all associated accounts will be blocked. Any bonuses or winnings obtained through multiple accounts will be forfeited.
2.4 Account Security
You are solely responsible for keeping your login credentials (username and password) confidential. The account holder is liable for all activity carried out from the account. If you suspect unauthorised access, contact customer support immediately.
Deposits, Withdrawals and Payments
3.1 Deposits
The following methods can be used to deposit funds on dicebet: bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳300. All deposits are processed on the same day.
3.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. The same methods are available for withdrawals — bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Transaction Currency
All transactions are conducted in Bangladeshi Taka (৳). Depositing or withdrawing using a third-party bank account or another person's payment method is prohibited.
3.4 Anti-Money Laundering
dicebet is committed to preventing financial crime and money laundering. If a suspicious transaction is detected, the account will be temporarily suspended while a verification process is conducted.
Bonuses and Wagering Conditions
4.1 Welcome Bonus
New members may receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for the bonus is 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500. To withdraw the bonus funds, you must wager ৳1,500 × 25 = ৳37,500.
4.2 Bonus Usage Conditions
- Bonus funds cannot be withdrawn directly — the wagering requirement must be completed first.
- A bonus is not free money; it is a promotional benefit that comes with conditions.
- Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
- After claiming a bonus, the wagering requirement must be completed within the specified time limit.
- If prohibited games or strategies are used to complete bonus wagering, the bonus will be cancelled.
4.3 Promotional Changes
dicebet reserves the right to modify, suspend, or cancel any bonus or promotion. For details on ongoing promotions, visit the promotions page on the site or contact customer support.
VIP Membership and Cashback
5.1 VIP Tiers
dicebet has four VIP tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum.
5.2 Cashback Calculation
Weekly cashback is calculated by applying the applicable rate to the net loss (total losses minus total winnings) for that week. For example: if a Gold member's net loss for a week is ৳20,000, the cashback will be ৳20,000 × 0.8% = ৳160.
5.3 Tier Changes
Members may be promoted to a higher VIP tier based on their gaming activity and contributions. dicebet conducts regular tier reviews and notifies eligible members. For more details on the VIP programme, visit the dicebet VIP page.
Prohibited Activities and User Responsibilities
6.1 Prohibited Activities
The following activities are strictly prohibited:
- Attempting to obtain bonuses through fraudulent means (bonus abuse)
- Using software, bots, or automated systems to play games
- Exploiting system vulnerabilities or technical errors
- Harmful actions or harassment directed at other members
- Registering under a false identity or using third-party funds
- Opening multiple accounts to claim bonuses
6.2 Consequences
If any of the above activities are detected, dicebet may, without prior notice, suspend or close the account, forfeit any bonuses and winnings obtained, and take legal action where applicable.
Software, Platform and Mobile App
7.1 Platform Usage
dicebet services can be accessed via web browser and mobile app. Both Android (APK) and iOS versions are available through official channels. Downloading the app from third-party sources may create security risks, for which dicebet bears no responsibility.
7.2 Technical Issues
If a game or bet is left incomplete due to internet disconnection, device issues, or other technical reasons, dicebet will review the situation and make a decision. Server-side data will be considered final.
7.3 Intellectual Property
All content, software, graphics, and designs on the dicebet platform are protected under intellectual property law. Copying, distributing, or using any part of the platform for commercial purposes without permission is prohibited.
Data Protection and Privacy
8.1 Data Collection
dicebet collects relevant personal data during registration and use of the service. This data is used solely for the operation and improvement of the service. Full details on how data is used can be found in our Privacy Policy.
8.2 Security Measures
User data is protected using SSL encryption technology. dicebet conducts regular security audits and maintains the highest technical security standards.
8.3 Data Sharing
Personal user data is not sold or rented to third parties. Limited data may be shared only with partners essential for operating the service, and where required by legal obligation.
Responsible Gaming and Self-Exclusion
9.1 Setting Limits
dicebet believes that developing healthy gaming habits is each member's own responsibility. Our platform allows users to set deposit limits, bet limits, and session limits. These limits can be managed from your personal profile.
9.2 Self-Exclusion
Any member who wishes to take a break from gaming for a set period may use the self-exclusion feature. No bets can be placed on the account while self-exclusion is active. Full details are available in the responsible gaming guidelines.
9.3 Protection of Minors
No one under the age of 21 may use this platform. Parents and guardians should use parental control software to manage children's access to devices and the internet.
Complaints and Resolution Process
10.1 Submitting a Complaint
If you encounter a problem or dispute, please contact our customer support team first. dicebet provides 24/7 support in Bengali and English via live chat and email. General complaints are resolved promptly.
10.2 Formal Complaints
If the matter is not resolved through initial contact, a formal complaint may be submitted by email. The complaint must clearly state account details, a description of the incident, and the relevant dates. dicebet will provide a written response within a reasonable time.
10.3 Applicable Law
These Terms are governed by the law of the applicable jurisdiction. Any dispute will first be addressed through negotiation.
Disclaimer and Limitations
11.1 Nature of the Service
All game and betting outcomes on dicebet depend on a random number generator (RNG) or live events. Past results do not guarantee future outcomes. The risk of loss is always present when playing.
11.2 dicebet Disclaimer
dicebet is not liable in the following cases:
- Service disruption caused by internet or device issues
- Technical errors on the part of third-party game providers
- Loss resulting from the user's own negligence or breach of these Terms
- Force majeure events (natural disasters, war, government directives)
11.3 Maximum Liability
Under no circumstances will dicebet's total liability exceed the principal amount deposited by the user in connection with the relevant incident.
Changes to Terms & Miscellaneous
12.1 Amendment of Terms
dicebet may update these terms and conditions at any time. Continued use of the site after changes take effect will be considered full acceptance of the new terms. For significant changes, members will be notified via email or through the platform.
12.2 Severability
If any provision of these terms is found to be legally invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be interpreted as closely as possible to its original intent.
12.3 Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the complete agreement between dicebet and the user. Any prior oral or written agreements are replaced by these terms.
12.4 Contact
If you have any questions about these terms and conditions, please contact our customer service team via live chat or email. For general queries, our Frequently Asked Questions (FAQ) page may also be helpful.