dicebet's Commitment to Responsible Gaming
Gaming should remain a source of enjoyment — not stress or harm. dicebet believes every player has the right to know their own limits. This page covers our safety tools, warning signs to watch for, and the support options available to you.
Gaming Is Part of Entertainment, Not a Guaranteed Source of Income
Casino games and sports betting are primarily for entertainment. They can be enjoyable, but they always carry a financial risk. dicebet wants every member to play with a clear understanding — knowing that losing is a normal part of the game, and that chasing losses by placing more bets is never the right approach.
Our Terms and Conditions clearly state that anyone under the age of 21 may not create an account or place bets. Age verification is a serious matter for us, and we may request supporting documents at any time if there is reason for doubt.
To maintain a healthy attitude towards gaming, ask yourself a few questions: Am I playing within my set budget? Do I feel stressed when I lose? Is gaming affecting my sleep, work, or relationships? If the answer to any of these is yes, now is the time to use our tools.
dicebet's Limit-Setting Tools
You can activate any of these features at any time from your account settings. For assistance, contact our 24/7 live chat or email.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is active it takes effect immediately, and a waiting period is required before it can be increased.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically log you out so you do not play longer than intended without realising it.
Temporary Break
Suspend your account for 24 hours, 7 days, or 30 days. During the break, no bets or deposits are possible, and the account will reactivate automatically once the period ends.
Self-Exclusion
If you are experiencing long-term difficulties, you can request to close your account for 3 months, 6 months, 1 year, or permanently. The account cannot be reactivated during this period.
Betting History Review
You can view your full history of deposits, withdrawals, and bets at any time from your account. Checking this regularly makes it easier to stay aware of your own habits.
Contact Support
Use our 24/7 live chat to activate any tool or to share any concern. Our team can assist in both Bengali and English and maintains complete confidentiality.
Strictly No Access for Anyone Under 21
The minimum age to open an account or place any kind of bet on dicebet is 21. Parents and guardians are advised to take steps to ensure younger family members cannot access platforms of this type. Any account found to belong to a minor will be closed immediately and applicable legal action will be taken.
Warning Signs of Problem Gambling
If you notice any of the signs below in yourself, stop and take a break. These feelings are not a sign of weakness — they are the first step towards awareness.
- Repeatedly betting to try to win back lost money, taking greater risks each time.
- Spending beyond your set gaming budget or borrowing money to gamble.
- Spending more time gaming by cutting back on work, study, or time with family.
- Feeling restless, irritable, or anxious when not gaming.
- Hiding the amount you bet from family or friends, or being dishonest about it.
- Neglecting sleep, food, or your health while your focus becomes centred entirely on gaming.
- Repeatedly trying to stop gaming but being unable to do so.
You Do Not Have to Face This Alone
Talking about problem gambling can feel difficult, but reaching out for support is the most courageous step you can take.
dicebet Live Chat
Our support team is available seven days a week, twenty-four hours a day. You can speak in Bengali or English. Open live chat to activate any limit, take an account break, or share a concern.
Contact by Email
To describe your situation in detail or to request self-exclusion, write to our support email. Every message receives a reply and all information is kept completely confidential. Email address: [email protected]
Family and Trusted People
Talking honestly with someone close to you can ease a great deal of stress. Let a family member or trusted friend know — their support is one of the most powerful resources on the road to recovery.
Professional Counselling
Seeing a psychiatrist or psychologist trained in behavioural addiction can be very effective. Mental health services are available at various government and private hospitals across Bangladesh.
Support Groups
Connecting with others who have gone through the same experience helps you feel less alone. Both online and offline mental health support groups are available in Bangladesh.
dicebet's Commitment to a Safe Environment
dicebet is not only a gaming platform — we want to build a responsible community. Our technology team continuously monitors patterns that may indicate problematic behaviour. When something is flagged, we reach out to the member directly.
Every member's personal information is protected in accordance with our Privacy Policy. Information shared in relation to responsible gaming is never passed on to third parties. We believe that lasting relationships are built on a foundation of safety and trust.
If any member feels they are in difficulty, taking the initiative themselves is the most important thing to do. Contact us — we will not judge you, we will help. For more general questions, visit our FAQ section, where you will find detailed answers about accounts and payments.
We want gaming to remain enjoyable for everyone. To that end, dicebet continually improves these tools and adds new safeguards based on member feedback.