FAQ

dicebet FAQ — Betting, Payments and Verification

From opening an account on dicebet to BPL betting, depositing and withdrawing via bKash or Nagad, and identity verification — direct answers to every question you might have are laid out here. You will find 21 questions and answers across four sections below. If you cannot find your answer, our 24/7 support team is always available.

Cricket Betting

BPL and International Matches

Cricket is the most popular sport in Bangladesh, and dicebet offers detailed markets for cricket betting on BPL, the T20 World Cup, and international series. This section answers common questions about betting.

On BPL matches at dicebet, you can bet across various markets including Match Winner, Top Batsman, Top Bowler, Most Sixes, Innings Run Total (Over/Under), Powerplay Score, and Toss Winner. In-play betting is also available during live matches, with odds updating after every ball. Cricket betting is one of dicebet's most popular sections, alongside slots and live casino.

Decimal odds are a multiplier for your total return — your original stake is included. Example: Team A at 1.45, Team B at 2.75. If you bet ৳500 on Team B and they win, your return is ৳500 × 2.75 = ৳1,375 (৳875 profit). If Team A wins, you lose the full ৳500. The higher the odds, the higher the potential profit, but the lower the chance of winning.

If a match is abandoned (no result) due to rain or any other reason before the minimum number of overs are completed, dicebet generally cancels all bets for that match and refunds the full stake. However, if enough overs have been played and a result is declared under the DLS method, bets are settled based on that result. See Terms and Conditions for specific rules.

In an accumulator (multi bet), the odds of all selections are multiplied together. Example: three selections with odds of 1.60, 1.70, and 1.90 give combined odds of 1.60 × 1.70 × 1.90 = 5.17 (approximately). A ৳100 bet returns ৳517 if all selections win. But if even one loses, the entire ৳100 is lost. So while accumulators offer higher potential returns, the risk is also higher.

Yes, dicebet offers betting markets for IPL, ICC T20 World Cup, Asia Cup, and Bangladesh Tigers home and away series, in addition to BPL. New matches are added almost every day during the season. Visit the cricket betting page to see dicebet's full cricket betting section.

The minimum bet limit on dicebet varies by market, but you need at least ৳300 deposited in your account to start betting on the platform. It makes sense to build experience with smaller stakes before increasing them — play responsibly and stay within your budget.
Payments

Withdrawals Withdrawals

Read the questions below about dicebet's withdrawal process to receive your winnings quickly and securely. Withdrawal rules for bKash, Nagad, Rocket, Upay, and bank transfer are all covered here.

Most withdrawal requests on dicebet are processed within 30 minutes to 3 hours. This timeframe applies to all mobile banking methods — bKash, Nagad, and Rocket. The same timeframe applies to bank transfers, though there may be a slight delay depending on the bank. After submitting a request, you can track its status from the account dashboard.

The minimum withdrawal amount on dicebet is ৳1,000. This limit applies equally to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. If your balance is below ৳1,000, you cannot submit a withdrawal request. Wait until you have enough balance before requesting.

No. The mobile banking number or bank account used for withdrawals on dicebet must be registered in your own name — the name on your dicebet account and the name on the wallet must match. Withdrawal requests to third-party accounts are not accepted.

A pending status means your request has reached our system and is being processed. It is usually completed within 30 minutes to 3 hours. If it takes longer, contact dicebet's 24/7 live chat support — keep your request reference number handy. If your account verification is not complete, your withdrawal may be held up.

dicebet's payment system is active 24 hours a day, 7 days a week. Withdrawals requested at night or on public holidays are also aimed to be processed within 30 minutes to 3 hours. However, for some bank transfers, there may be a slight delay due to the bank's own operating hours.
Payments

Deposits Deposits

Depositing on dicebet is simple and fast. The most popular mobile banking services in Bangladesh are accepted here. Log in to dicebet and submit a deposit request directly from your dashboard.

The minimum deposit on dicebet is ৳300 — this is the same for all sections: slots, live casino, and cricket betting. Once you deposit ৳300, the balance is added to your account and you can join any game or betting market. Hundreds of slot games are available in the dicebet slots section.

Log in to dicebet, go to the "Deposit" section, and select bKash. Send money from bKash to the indicated number and enter the reference code correctly. Your dicebet account balance will be updated within a few minutes. You can send any amount from the minimum of ৳300 up to the approved maximum limit.

Yes, the Nagad deposit process is the same as bKash — select Nagad from the dashboard, send money to the designated number, and use the reference code. The minimum deposit is ৳300. Nagad is widely used in Bangladesh as a digital payment service and is fully supported on dicebet.

dicebet currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). The minimum deposit is ৳300 for all methods. Cryptocurrency is not accepted.

Yes, dicebet offers a 150% welcome bonus on your first deposit, up to ৳5,000. Example: deposit ৳1,000 and ৳1,500 in bonus is added, giving you a total balance of ৳2,500. To withdraw from the bonus, you need to wager ৳1,500 × 25 = ৳37,500. Bonus terms and conditions must be followed.
Security

Verification and Documents

dicebet follows an identity verification process to ensure the security of every user's account. This section explains which documents are required, when verification is requested, and how your information is kept secure. Read the dicebet Privacy Policy for more details.

dicebet may ask for verification when you submit your first significant withdrawal request, or if unusual activity is detected on your account. Documents may also be requested at any time as part of a security review. Having your documents ready in advance helps complete the process faster.

Name matching is required to confirm that you are managing your own account and that no one else is accessing your funds without authorisation. The name registered on your dicebet account and the name on your payment method must both match. If the names do not match, your withdrawal request may be held.

If verification is rejected, dicebet usually sends an email or notification explaining the reason. Common reasons include: blurry document images, expired documents, or a name mismatch. Take clear, correct photos and resubmit. If the issue is not resolved, contact live chat — the support team can assist in Bengali.

dicebet uses SSL encryption to keep all personal information and documents secure. The information you provide is used solely for identity verification and is not sold or shared with third parties. You can read the Privacy Policy for more details.

After you submit documents, dicebet's team reviews them. If all information is correct and clear, verification is completed. How quickly the process finishes depends on the quality of the documents submitted — clear and complete documents make it faster. You can check for any updates via live chat or email.
Still have questions?

Our support is always available

If you did not find your answer above, do not worry. dicebet's support team is available in Bengali and English, 24 hours a day, 7 days a week. You will also find safe play guidance on the Responsible Gaming page.

Live Chat

Log in to the site and click the chat button in the bottom right corner. Chat directly in Bengali — any time of day or night.

Email Support

For detailed issues, write to us by email: [email protected] — you can write in Bengali.